17 Phrases That Instantly Make You Sound More Empathetic And Understanding
Unsplash Empathy is about more than just imagining yourself in someone else’s shoes. It’s the ability to connect with their emotions and make them feel truly heard and understood. During difficult conversations or moments when someone needs support, choosing the right words can make a world of difference. These simple phrases communicate compassion, build trust, and foster a safe space for open communication, strengthening your relationships.
1. “That sounds really tough.”
This simple statement validates the other person’s experience without offering unsolicited advice or trying to minimize their feelings. You’re acknowledging the struggle, which in itself can feel incredibly validating. It also leaves room for them to elaborate without feeling pressured to sugarcoat things.
2. “I can’t imagine how you must be feeling, but I’m here for you.”
This phrase strikes the balance between acknowledging you can’t fully understand their experience, while simultaneously expressing your support. It avoids platitudes and ensures the focus remains on them, not you, conveying genuine understanding.
3. “Can you tell me more about that?”
Showing genuine interest with an open-ended question encourages elaboration. This demonstrates active listening and a desire to grasp their perspective and the nuances of the situation. It invites them to share at a deeper level, fostering a stronger connection.
4. “It makes sense that you would feel that way.”
Source: Unsplash Validating someone’s feelings is powerful. Even if you don’t fully agree with their reaction, acknowledging that their emotions are understandable in context helps them feel seen. This reduces defensiveness and creates space for more open communication.
5. “I want to make sure I’m understanding you correctly…”
Source: Unsplash Paraphrasing back what you’re hearing, followed by a clarifying question ensures you’re on the same page. It minimizes misunderstandings and demonstrates a commitment to truly listening and comprehending their point of view, building trust and rapport.
6. “Take the time you need.”
Source: Unsplash If someone is overwhelmed or flustered, letting them know there’s no rush for answers or explanations can be incredibly reassuring. This respects their emotional state and relieves pressure, creating a sense of safety and compassion.
7. “It’s okay if you don’t know what to say right now.”
Source: Unsplash During difficult situations, sometimes people struggle to articulate their emotions or thoughts clearly. Letting them know there’s no pressure for immediate eloquence relieves anxiety and communicates that your presence is more important than perfect word choice.
8. “What would be helpful for you right now?”
Source: Unsplash Instead of assuming you know what someone needs, ask! They may need practical support, an empathetic ear, or simply space to process things. This approach empowers them, allowing you to offer the kind of help that’s actually useful in that moment.
9. “I hear what you’re saying.”
Source: Unsplash This simple phrase shows that you’re not just passively listening, but actively absorbing the information. It emphasizes that their words matter, and you’re present to hear them out before offering any opinions or solutions.
10. “I believe you.”
Source: Unsplash For someone who’s confiding a distressing experience, or sharing something deeply personal, these three words hold immense power. Conveying that you trust them and take their word seriously can be especially validating for those who have had their experiences doubted or dismissed in the past.
11. “This isn’t your fault.”
Source: Unsplash Survivors of abuse, trauma, or unfortunate circumstances often grapple with misplaced guilt or self-blame. Offering this simple statement can be incredibly soothing. It reminds them that external factors can be beyond their control, easing unnecessary self-criticism.
12. “I’m not going anywhere.”
Source: Unsplash Reassuring someone struggling that you’re steadfastly by their side provides a sense of security and reduces feelings of isolation. It reinforces that you won’t abandon them when things are difficult, fostering unconditional support.
13. “Is there anything I can do to help?”
Source: Unsplash A willingness to offer practical assistance, even in small ways, can ease a burden. Open-ended questions leave it up to them to specify what kind of help would be useful – perhaps running errands, offering childcare, or simply being a nonjudgmental presence.
14. “You’re not alone in this.”
Source: Unsplash Challenges can feel isolating, leaving people to suffer in silence. Reminding them that they have support, whether from you specifically or broader support systems, combats that sense of loneliness. It encourages them to reach out for help when needed.
15. Silence and nonverbal cues are also powerful communication tools.
Source: Unsplash Sometimes, the most supportive thing is simply offering your presence. Warm eye contact, a reassuring nod, or gently holding their hand conveys that you’re there to listen without words. This is especially valuable for those who are overcome with emotion or unsure how to verbalize how they feel.
16. Offer resources (after asking if they’re open to it).
Source: Unsplash If a situation warrants external support, be thoughtful about how you bring it up. Rather than directly giving advice, ask something like, “Would it be helpful if I shared some resources that might offer support?” This respects their autonomy while giving them options.
17. “Thank you for sharing that with me.”
Source: Unsplash If someone has confided something vulnerable, expressing genuine gratitude for their trust strengthens the bond between you. It reinforces that you value openness and consider it an honor that they felt comfortable sharing with you.
